This Privacy Policy explains how ZAF 35 LTD trading as The Posh Bar & Grill collects, uses and protects personal information when you use our website, place an order, make a booking, submit a review, contact us or create an account.
ZAF 35 LTD trading as The Posh Bar & Grill is responsible for the personal information collected through this website.
We may collect the following information:
We collect information when you:
We use your information to:
We use personal information where it is necessary to provide services you request, such as processing orders and bookings. We may also use information where we have a legitimate business interest, such as managing customer service, improving our services, protecting the website and keeping business records. Where required, we may ask for your consent, for example for certain marketing or non-essential cookies. We may also process information where required by law.
We may send transactional emails relating to orders, bookings, reviews or account activity. These are service emails and are necessary to provide the service requested. We do not sell your personal information.
We may share limited information with trusted service providers who help us operate the website and services, such as:
We only share information where necessary and appropriate.
Where online payments are available, payment processing may be handled by a third-party payment provider. We do not intentionally store full card details on our website.
If you submit a review, your name, rating and comment may be displayed publicly if the review is approved. Your email address will not be shown publicly.
If you use a customer account, we may store loyalty point balances, points earned, points redeemed and loyalty transaction history. This is used to operate the loyalty scheme.
We keep personal information only for as long as necessary. Order and booking records may be kept for business, accounting, customer service and legal purposes. Customer account information is kept while the account is active, unless deletion is requested and we are able to delete it. Review information may be kept while the review is displayed or needed for moderation.
You may have rights under data protection law, including the right to:
To exercise your rights, contact us at: orders@theposhbargrill.com
Our website may use cookies and similar technologies to operate the website, remember basket or login information, improve performance, and support analytics or marketing where enabled. Please see our Cookie Policy for more information.
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no website or online service can be guaranteed to be completely secure.
Our website may contain links to third-party websites or services, such as Google Maps, social media pages, WhatsApp or payment providers. We are not responsible for the privacy practices of third-party websites.
We may update this Privacy Policy from time to time. The latest version will be available on this website.
For questions about this Privacy Policy, contact: